Free Parcel Concierge Service

News| 31st August 2020
Free Parcel Concierge Service
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We are excited to announce our new Parcel Concierge service is available at:

Parcel Concierge is a convenient new way for customers to collect online orders from Broadmeadows Central without leaving their car. You can easily place an order by calling the store number and placing a phone order.

The Parcel Concierge pick-up point is located off Pascoe Vale Road in the Centre Management Loading Dock area. There are four dedicated bays for customer item collection.

The service is available from 10am-4pm.

After you have finalised your booking, the store will process a contactless eftpos or credit card payment over the phone and provide a receipt.

Benefits of the Parcel Concierge program for customers include:

  • Customers can select a specific collection time - easing order collection congestion
  • Customers can remain in their vehicles during collection – reducing any physical interaction and adhering to social distancing requirements
  • Parcel Concierge orders are QR code tracked from placement through to collection, for added peace of mind
  • Customers can place multiple orders with different retailers for collection during a single visit to the centre
  • The centre drive-in location is safe and secure, with designated Broadmeadows Central team members managing the order transfer from store to customer

Terms and conditions apply. Click here to view terms and conditions.

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